At Adrikos Decor, we want you to love your purchase. If you’re not completely satisfied, our return and refund policy is here to help.
1. Eligibility for Returns
- Items can be returned within 30 days of delivery.
- Products must be unused, undamaged, and in original packaging with all tags and accessories.
- Custom or personalized items are non-returnable, except in cases of defects or damage.
2. How to Initiate a Return
- Email us with your order number and reason for return.
- Our team will provide return instructions and a return shipping address.
- Customers are responsible for return shipping costs unless the return is due to a defect or an incorrect item.
3. Refund Process
- Once we receive the returned item, we will inspect it and process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
4. Exchanges
- If you need a replacement for a defective or damaged item, contact us within 48 hours of receiving your order.